Cities with claim

When you’re at the checkout, you just pay with your linked card. No QR codes to scan, no codes to type in, and no need to explain anything at the register. You just swipe your card and we’ll pay you back.

We’re only able to pay you back once you’ve securely shared your card information with us via Plaid. When you use your card to redeem a Claim, our system gets a notification with the transaction, then you get a Venmo — like magic.

Our goal is to help you and your friends find your new favorite things and explore the world around you. We reach out to brands our users frequent with aggregated data to persuade them to find their next best customers through Claim. By understanding your favorite brands, we can better pair you with you cash back rewards you actually want and match you with new spots you’ll love.

Here’s one thing we don’t use your card for: We’ll never sell your personal information.

We use industry-leading security software like Plaid to make sure your information stays safe and anonymous, and we do not let anyone see where you personally shopped.

Why? To give the power back to you as a consumer. They started Claim as roommates at HBS, and they're now working with some of the world's leading brands and investors to solve this problem.

We wouldn’t want anyone selling ours, so we wouldn’t build a company to sell yours.

We take your trust seriously and only need your credit card to find what new places you’d like to try and to verify you went.

Thanks, and welcome to Claim.

Remember when you first signed up for Venmo? We don't either, but you used Plaid to connect your bank account to Venmo.Plaid is the (often invisible) backbone of many companies, including Tesla, Brex, US Bank, SoFi, Acorns, Chime, Mint.com, and Betterment. Plaid is the official connection partner of Chase, Amex, Wells Fargo, and other banks.

Plaid follows strict security protocols to ensure sensitive data stays out of the hands of fraudsters. On top of that, for consumers, Plaid allows you to view and control exactly what data they've shared.

If you've received a Venmo from Claim for the returned purchase, send a Venmo back to @claimco.

We partner with brands to send Claims to you if you’re likely to love them based on where you shop.

If you use that Claim, we’ll charge the brand for two things:

This way, a brand can get a great new customer and you can get a valuable discount you actually want.This way, a brand can get a great new customer and you can get a valuable discount you actually want.

It’s like a virtual free sample.

Our goal is to build a better form of advertising by creating a win-win system. Today, most brands will pay Facebook and Google money to track you and send you ads hoping you’ll make a purchase. These platforms then track things like your location, searches and other factors to guess when you’ve made a purchase. That freaks us out, so we’re trying to build a better way.

With Claim, it’s simpler and better for all parties. You get free stuff, and brands get great new customers.

It’s a win-win (well, except for Facebook and Google) ¯\_(ツ)_/¯

After unwrapping a Claim, just make a purchase — either in-person or directly through the brand’s website — on the same card you linked. Once you've made your purchase, you're all set. Our system will see the transaction on your linked card, and we’ll send you a Venmo.

In rare cases, it can take up to 5 days to detect that you've made a transaction and receive your automatic Venmo — this usually happens when a bank’s credit card processing systems are slow. If it’s been longer than 5 days and you haven’t received a payout, let us know by opening the Help section in your Claim Profile.

For example, if you have a Sweetgreen Claim that expires tomorrow and a Sweetgreen Claim that expires next Thursday, our system will automatically redeem the Claim that expires tomorrow first, regardless of value.

Each Claim is tied to a single transaction, meaning it can't be split across multiple transactions or combined with other Claims.

And remember, you only get paid out for what you spend up to the value of the Claim:

Claims typically show an item: a sandwich, a water bottle, or a ticket to a concert. But honestly, you can get whatever you want.

If you’re vegetarian and you received a Steak Mezze salad, no worries. You can get your veggies.

We do this because it helps you picture what you could get. It’s why we call the cards on Claim “Claims” and we say “you own this.”

For example, if you have a Gong cha Claim, you can use it at the Gong cha by your campus, or while you’re at home in NYC.

Just make sure that you buy directly from our partners — either in-person or online.

For now, you’ll need to redeem your Claims online or in person directly from the brand’s website or store.